Information we collect
We may have collected or may have collected the following categories of information about you. In some cases, the information we collect may fall into multiple categories.
Contact information and personal identifiers, such as your name, address, email address, phone number, and user name, are used when we fill in accurate recipient information for shipments.
Device identifiers, such as information about your device, such as your MAC address, IP address, or other online identifiers.
Commercial information, such as the products or services you purchased, returned, or considered, and your product preferences.
Payment information, such as your payment method and payment card information (including payment card number, expiration date, shipping address, and billing address).
Identity verification information, such as password and other identity verification information.
Online or network activity information, such as information about your interaction with our website, mobile applications, digital assets, and advertisements, information about your browsing and search history on our website or mobile applications, and log file information, where Include but may not include limited to your browser type, web pages you visit and other electronic network activities.
Geographic location information, such as information that can help identify your physical location (such as your GPS coordinates or the approximate location of your mobile device).
For some services, you may not need to provide any personal information. However, if you do not provide us with the information we request, you may not be able to take advantage of some of our products and services.
How do we collect information
We may or may have collected personal information about you from various sources. The categories of sources from which we collect personal information are:
Directly from you, such as when you shop on our website, contact us to raise a question or complaint, use our mobile application, create an account on our website, respond to surveys, participate in contests or other promotions, make appointments, sign up Attend events, apply for jobs, or sign up to receive marketing communications.
From your friends or family, for example when your friends or family give you a gift or recommend you.
From our business partners and service providers, such as demographic companies, analytics providers, advertising companies and networks, third-party retailers, and other third parties with whom we choose to work or cooperate.
From social media platforms and networks, such as Facebook, Twitter, Pinterest, and Instagram. For example, if you interact with us on social media or choose to use your social media credentials to log in to our website, we may obtain your information from social media platforms or networks.
According to applicable laws, you may have the right to request access to and receive detailed information about your personal information maintained by us, update and correct inaccuracies in your personal information, and delete personal information as appropriate. According to applicable laws, you may also have the right to request restriction of the processing of your personal information or object to the processing for reasons related to your specific situation, and the right to withdraw your consent and receive it in a structured manner, commonly used and machine-readable Format, personal information
Information you provide to us where technically feasible. You can also file a complaint with your supervisory authority.
In some cases, local laws may restrict these rights. Before granting access or making corrections, we may take reasonable steps to verify your identity.
You can follow the instructions in the email you receive from us or contact us through our privacy request portal and choose not to receive marketing or customer communications via email. Please note that your opt-out request is specific to the specific type of email communication you receive from us. For example, if you opt out of customer emails, you will no longer receive customer email communications, but you may still receive email marketing communications from us. In addition, if you opt out of customer email communications and marketing email communications, we may still send you transaction or operational emails. Examples of transaction or operational emails include purchase or shipment confirmations, password resets, profile updates, or other account-related messages.
Post mail opt-out
You can choose not to receive marketing communications by mail, following the instructions that may be included in a particular promotion.
You can choose not to receive our SMS by replying to STOP, or make a request via [email protected]. Please note that this will only log you out of the specific SMS program associated with that number.
A cookie is a small text file sent by a website to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. We use different types of cookies on our website, including performance cookies, function cookies, and target cookies. For more information about these types of cookies and how to opt-out, please click here: Personalization.
Please note that your opt-out only applies to the browser you used to submit the opt-out, so if you use multiple browsers or devices, you must opt-out on each browser on each device. Your opt-out is enabled using cookies, so once you opt-out, if you delete the cookies saved by the browser on the device, you will need to opt-out again on the browser on the device.
Regarding the disclaimer of Qimaoshopping.com, please read our Disclaimer.
Things we will never do
Customer trust means everything to us. All your information and submitted photos will be stored on our own server and may not be used for commercial purposes.
If you still have questions, please feel free to contact us through the following ways:
Our email address is [email protected], and you are welcome to make comments, requests and suggestions.
Company name：AO CHEN CO.,LIMITED
Company address：FLAT 1512,15/F, LUCKY CENTRE. NO.165-171 WAN CHAI ROAD WAN CHAI, Hong Kong
Contact number: +86 130-8581-1777
Our working hours
Monday to Friday, 9:00 am to 6:00 pm US EST